BOO10 – Defensiveness

  Defensiveness is a relational disease. How do we move beyond it to increase the quality of our relationships? Resources: Crucial Conversations  ...

BOO09 – Getting Beyond Irritation

When you notice yourself becoming irritated or angry with someone, it is a great opportunity to learn more about yourself. “Everything that irritates us about others can lead us to an understanding ...

BOO 002: Lessons in Projection

Projection is a defense mechanism, where we project what we don't like about ourselves onto others. It's helpful to notice it in action....